At Digital Crown LLC, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit and use our website www.digitalcrown.ae.

1. Information We Collect

When you use our website or services, we may collect the following types of information:

  • Name, email address, phone number, billing address, and payment details.
  • IP address, browser type, operating system, and interaction with our site (e.g., pages viewed, time spent).
  • Details of products purchased, downloads, and customer support queries.

2. How We Use Your Information

We use your data to:

  • Process and fulfil your orders.
  • Provide customer support via chat, email, or WhatsApp (available 24/7).
  • Improve website performance and user experience.
  • Send order updates, promotions, or product recommendations (only with your consent).
  • Comply with legal obligations.

3. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Remember your preferences and cart contents.
  • Track website performance and improve user experience.
  • Analyse anonymous traffic and usage patterns.

You can control cookie settings in your browser.

4. Your Rights

You have the right to:

  • Access or update your personal information.
  • Request deletion of your account or data (subject to legal retention requirements).
  • Opt-out of marketing communications.

To exercise any of these rights, please email us at info@digitalcrown.ae.

5. How Do We Protect Your Information?

We use a range of security measures to safeguard your personal data. Specifically:

  • When you place an order or submit personal information, we process it through a secure server.
  • All sensitive/credit information is transmitted using Secure Socket Layer (SSL) technology to ensure safe data transfer.
  • Your data is encrypted and stored only in the databases of our trusted payment gateway providers. 
  • After a transaction, we do not store your private information (e.g., credit card numbers, social security numbers, or financial details).
  • Only authorized individuals are allowed to access personal data stored on secure systems, and they are bound by confidentiality obligations.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any information.

7. Changes to This Policy

  • We may modify this Privacy Policy to ensure it accurately reflects our services, features, and legal obligations.
  • Unless otherwise required by law, we will notify users of significant changes—such as through the website, email, or in-app notifications.
  • You will have the opportunity to review the updated Privacy Policy before it takes effect.
  • If you continue to use our services after the updated policy becomes effective, it will signify your acceptance of the changes.
  • If you do not agree with the revised Privacy Policy, you may choose to stop using our services and delete your account.

8. CONTACT INFORMATION

If you have any questions about this Privacy Policy, please contact us
Via Email: info@digitalcrown.ae
Via this link: www.digitalcrown.ae/contact-us